Troubleshooting Microsoft WSUS Issues

By | May 5, 2016

WSUS Client Diagnostic Tool:

The WSUS Client Diagnostic Tool is designed to aid the WSUS administrator in troubleshooting client machines which may be failing to report back to the WSUS Server. The tool will do a few preliminary checks and test the communication between the WSUS Server and the client machine.

Download WSUS Client Diagnostic Tool

Make sure you run WSUS Client Diagnostic Tool on 32 bit system only, as it support 32-bit system only and do not work on 64-bit system, else you will get following error:

WSUS-client-diagnostic-tool-error-32-bit

The SimpleAuth Web Service is not working.

Error: The SimpleAuth Web Service is not working.
Event ID:      12042
Source:        Windows Server Update Services

If you are getting following above and event ID, your need to check IIS settings.

Open IIS Administration:  Go to Sites > WSUS Administration > SimpleAuthWebService – On right side Action panel click on “Basic Settings”, it will pop “Edit Application” window –

Verify the authentication and path is accessible by Web service.

wsus-simpleauth-web-service-troubleshooting-1
wsus-simpleauth-web-service-troubleshooting-2

 

 

 

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